Soft Skills

TRAINING PROGRAMS

Accent Neutralization

Duration: 40 Hrs(min)

The Voice and Accent Training conducted by us focuses on Accent Neutralization and teaches the English Accent through Phonetics, so that participants are able to speak with, as well as comprehend their international clients in a better way.

As well as helping the participants to improve their pronunciation, we will sensitize them to the importance of stress and voice modulation in making ourselves better understood by others.

Language Enhancement

Duration: 16 Hrs(min)

Through a combination of practical activities, we focus on reducing the many Indianism errors that tend to creep into both the written and spoken forms of English language in India, in particular with the use of tenses, prepositions and the subject verb agreement.

We can go into as much detail as the client requires, depending on the current and required skill level of the participants.

Business Communication

Duration: 16 Hrs(min)

Any communication that is used to promote a product, service or organization, any communication that happens within an organization is known as business communication. Hence business communication plays a very important role in the development of an organization.

Our training package on business communication includes Introduction to communication, styles of communication, Accent neutralization, language enhancement, Accent comprehension, Fluency building and presentation skills.

Business Etiquette

Duration: 16 Hrs(min)

With the expansion of the global marketplace more and more organizations are conducting business across culture. This has brought about a need for the increase in awareness about business etiquette that exists in various cultures especially the west. Hence global business etiquette is the core part of our professional program.

Cross Cultural Awareness

Duration: 24 Hrs(min)

How does culture impact modern business? What are the areas businesses need to be aware of in order to ensure their success on the international stage?

Our Business & Culture course is aimed at offering individuals and organisations an understanding of how cross-cultural dynamics impacts them. We also focus on the culture or values of any country or region worldwide, depending on the need of the client.

Personality Development

Duration: 16 Hrs(min)

Personality Development is the most important aspect that helps the individual and organization grow.

Our training package on Personality Development include Understanding self, Personal etiquette, Team building, Leadership Qualities, Interpersonal skills, Time and Stress Management, Creativity, Self Enhancement and Motivation.

Creative Thinking

Duration: 16 Hrs(min)

Creative thinking skills use very different approaches to critical thinking skills. They involve a much more relaxed, open, playful approach. Creative thinking skills are as much about attitude and self-confidence as about talent. Creativity is often less ordered, structured and predictable.

Creative thinking provides unconventional techniques that help people escape from their usual patterns of thinking to produce enhanced results.

Email Etiquette

Duration: 16 Hrs(min)

Electronic communication has become one of the most effective ways of doing business. How well e-mail messages are written influence the success or failure of your company.

An effective written e-mail message helps recipients understand the message, encourage action and gives others a good impression of your overall job performance.

Customer Service

Duration: 24 Hrs

Customer service is an integral part of our job and should not be seen as an extension of it. A company’s most vital asset is its customers. Without them, we would not and could not exist in business. When you satisfy our customers, they not only help us grow by continuing to do business with you, but recommend you to friends and associates.

This customer service program is for professionals who want to make a significant contribution to their company's image and make their own lives easier by consistently providing exceptional customer service.

Telephone Etiquette

Duration: 16 Hrs(min)

The telephone is often a customer's first contact with an organization in creating that vital initial impression. Today, more than ever, the telephone is an integral part of business life. We are using the telephone more than ever before as our sole means of contact with customers and suppliers alike.

Creating a favourable impression of your business or organization is imperative. The person answering the phone may be the first, and in some cases the only, contact the customer has with your company.

Presentation Skills

Duration: 8 Hrs(min)

Presentation Skills training helps you in positioning yourself and your ideas in a consistently positive and professional manner. This, in turn, enables you to make an indelible professional impression the first time and every time. Raw information is logical, but being logical does not capture the attention of the audience for too long.

A good business presentation starts with raw information, after which opinions are added, colored with imagery, and given personality. The more of the mind you tickle, the more of audience interaction, retention and motivation you reap.

Team Building

Duration: 8 Hrs(min)

Team Building is the process of molding many diverse individuals into a team. A team is a group of individuals that collectively share or agree on a common vision or goal(s) of what they are working toward as a group.

Team building requires constant sharpening of skills. Team initiatives often fail due to improper implementation, conflict and competition. High performance of a team is vastly dependent upon team work.

Time Management

Duration: 8 Hrs(min)

Time Management is a set of principles, practices, skills, tools, and systems working together to help you get more value out of your time with the aim of improving the quality of your life.

The important point is that time management is not necessarily about getting lots of stuff done, because much more important than that is making sure that you are working on the right things, the things that truly need to be done.